@font-face {
  font-family: 'Sora';
  src: url('/assets/fonts/sora.woff2') format('woff2');
  font-weight: 300 800;
  font-style: normal;
  font-display: swap;
}

:root {
  --bg: #F2F8FB; --surface: #FFFFFF; --surface-2: #E2F3F8;
  --ink: #0B2230; --muted: #4F6C7C; --line: rgba(11,34,48,0.10);
  --accent: #0E7490; --accent-2: #EA580C; --accent-ink: #FFFFFF;
  --navy: #082A38; --navy-2: #0E4258; --on-navy-ink: #F0FBFF; --on-navy-muted: #A8D4E3;
  --shadow: 0 1px 2px rgba(15,36,34,0.05), 0 12px 28px rgba(15,36,34,0.08);
  --radius: 14px;
  --sans: 'Sora', -apple-system, 'Segoe UI', Roboto, Arial, sans-serif;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #06121A; --surface: #0C1C27; --surface-2: #122835;
    --ink: #EAF7FC; --muted: #9CBCCB; --line: rgba(190,235,250,0.12);
    --accent: #22D3EE; --accent-2: #FB923C; --accent-ink: #03141C;
    --navy: #04101A; --navy-2: #0A2232; --on-navy-ink: #F0FBFF; --on-navy-muted: #8FB9CA;
    --shadow: 0 1px 2px rgba(0,0,0,0.4), 0 16px 36px rgba(0,0,0,0.45);
  }
}
:root[data-theme="dark"] {
  --bg: #06121A; --surface: #0C1C27; --surface-2: #122835;
  --ink: #EAF7FC; --muted: #9CBCCB; --line: rgba(190,235,250,0.12);
  --accent: #22D3EE; --accent-2: #FB923C; --accent-ink: #03141C;
  --navy: #04101A; --navy-2: #0A2232; --on-navy-ink: #F0FBFF; --on-navy-muted: #8FB9CA;
  --shadow: 0 1px 2px rgba(0,0,0,0.4), 0 16px 36px rgba(0,0,0,0.45);
}
:root[data-theme="light"] {
  --bg: #F2F8FB; --surface: #FFFFFF; --surface-2: #E2F3F8;
  --ink: #0B2230; --muted: #4F6C7C; --line: rgba(11,34,48,0.10);
  --accent: #0E7490; --accent-2: #EA580C; --accent-ink: #FFFFFF;
  --navy: #082A38; --navy-2: #0E4258; --on-navy-ink: #F0FBFF; --on-navy-muted: #A8D4E3;
  --shadow: 0 1px 2px rgba(15,36,34,0.05), 0 12px 28px rgba(15,36,34,0.08);
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } }
body {
  margin: 0; background: var(--bg); color: var(--ink);
  font-family: var(--sans); font-size: 16px; line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}
img, svg, canvas, video { display: block; max-width: 100%; }
a { color: inherit; }
h1, h2, h3, h4 { text-wrap: balance; margin: 0; font-family: var(--sans); }
p { margin: 0; }
button { font: inherit; cursor: pointer; }
input, textarea, select { font: inherit; }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.tnum { font-variant-numeric: tabular-nums; }

.wrap { max-width: 1180px; margin: 0 auto; padding: 0 24px; }

/* ---------- topbar ---------- */
.topbar { background: var(--navy); color: var(--on-navy-muted); font-size: 0.82rem; }
.topbar-inner {
  max-width: 1180px; margin: 0 auto; padding: 9px 24px;
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
}
.topbar-item { display: inline-flex; align-items: center; gap: 7px; white-space: nowrap; }
.topbar-item svg { width: 15px; height: 15px; flex: none; color: var(--accent-2); }
.topbar-right { display: flex; align-items: center; gap: 20px; }
.topbar-item.link { color: var(--on-navy-ink); font-weight: 600; text-decoration: none; }
@media (max-width: 780px) { .topbar { display: none; } }

/* ---------- navbar ---------- */
header.bar { position: sticky; top: 0; z-index: 40; background: var(--surface); border-bottom: 1px solid var(--line); }
.bar-inner { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 14px 24px; max-width: 1180px; margin: 0 auto; }
.brand { display: flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); flex: none; }
.brand-mark { width: 38px; height: 38px; border-radius: 50%; background: var(--accent); color: var(--accent-ink); font-weight: 800; font-size: 0.92rem; letter-spacing: -0.02em; display: flex; align-items: center; justify-content: center; flex: none; }
.brand-mark svg { width: 22px; height: 22px; }
.brand-name { font-weight: 800; font-size: 1rem; line-height: 1.1; }
.brand-name b { display: block; color: var(--accent); font-weight: 800; }
nav.primary { display: flex; align-items: center; gap: 2px; }
nav.primary a {
  font-size: 0.92rem; font-weight: 600; text-decoration: none; color: var(--muted);
  padding: 9px 14px; border-radius: 8px; white-space: nowrap; position: relative;
}
nav.primary a:hover { color: var(--ink); }
nav.primary a.active { color: var(--accent); }
nav.primary a.active::after { content: ''; position: absolute; left: 14px; right: 14px; bottom: 2px; height: 2px; background: var(--accent); border-radius: 2px; }
.has-drop { position: relative; }
.drop {
  position: absolute; top: calc(100% + 8px); left: 0; min-width: 240px;
  background: var(--surface); border: 1px solid var(--line); border-radius: 14px;
  box-shadow: var(--shadow); padding: 8px; display: none; flex-direction: column; gap: 2px;
}
.has-drop:hover .drop, .has-drop:focus-within .drop { display: flex; }
.drop a { color: var(--ink); border-radius: 9px; font-weight: 500; }
.bar-right { display: flex; align-items: center; gap: 12px; }
.nav-cta {
  display: inline-flex; align-items: center; gap: 8px; background: var(--accent); color: var(--accent-ink);
  font-weight: 700; font-size: 0.88rem; padding: 11px 18px; border-radius: 999px; text-decoration: none;
  white-space: nowrap; box-shadow: var(--shadow);
}
.nav-cta svg { width: 16px; height: 16px; }
.hamburger { display: none; width: 40px; height: 40px; border-radius: 10px; border: 1px solid var(--line); background: var(--surface); align-items: center; justify-content: center; flex: none; }
.hamburger svg { width: 18px; height: 18px; }

.mobile-menu { display: none; position: fixed; inset: 0; z-index: 50; background: var(--bg); padding: 20px 24px; overflow-y: auto; }
.mobile-menu.open { display: block; }
@media (min-width: 881px) {
  .mobile-menu.open { display: none; }
}
.mobile-menu-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 24px; }
.mobile-menu a { display: block; font-size: 1.05rem; font-weight: 700; text-decoration: none; color: var(--ink); padding: 14px 4px; border-bottom: 1px solid var(--line); }
.mobile-menu .sub a { font-size: 0.92rem; font-weight: 500; padding-left: 16px; color: var(--muted); }
.close-btn { width: 40px; height: 40px; border-radius: 10px; border: 1px solid var(--line); background: var(--surface); }

@media (max-width: 880px) {
  nav.primary, .bar-right .nav-cta span.full { display: none; }
  .hamburger { display: flex; }
}

/* ---------- eyebrow / badges / buttons ---------- */
.eyebrow {
  display: inline-flex; align-items: center; gap: 8px; font-size: 0.78rem; font-weight: 700;
  letter-spacing: 0.04em; text-transform: uppercase; color: var(--accent);
  padding: 8px 14px; background: var(--surface); border: 1px solid var(--line); border-radius: 999px; box-shadow: var(--shadow);
}
.eyebrow.on-navy { background: rgba(255,255,255,0.08); border-color: rgba(255,255,255,0.14); color: var(--accent-2); }
.eyebrow .dot { width: 6px; height: 6px; border-radius: 50%; background: var(--accent); flex: none; }

.hero-top-badges { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 14px; }
.fast-badge {
  display: inline-flex; align-items: center; gap: 6px; font-size: 0.78rem; font-weight: 700;
  background: #FEF3C7; color: #92400E; border: 1px solid #FDE68A; padding: 7px 14px; border-radius: 999px;
}
.fast-badge svg { width: 14px; height: 14px; color: #D97706; }
@media (prefers-color-scheme: dark) {
  .fast-badge { background: rgba(245, 158, 11, 0.15); color: #FCD34D; border-color: rgba(245, 158, 11, 0.3); }
}

.btn {
  display: inline-flex; align-items: center; gap: 10px; font-weight: 700; font-size: 0.94rem;
  padding: 14px 24px; border-radius: 12px; text-decoration: none; border: 1px solid transparent;
  transition: transform 0.15s ease, filter 0.15s ease, background 0.15s ease;
}
.btn-primary { background: var(--accent); color: var(--accent-ink); }
.btn-primary:hover { filter: brightness(1.08); }
.btn-cta-main { box-shadow: 0 4px 16px rgba(42,92,224,0.35); }
.btn-call { background: var(--navy); color: var(--on-navy-ink); border: 1px solid rgba(255,255,255,0.15); box-shadow: var(--shadow); }
.btn-call:hover { background: var(--navy-2); color: #fff; border-color: rgba(255,255,255,0.3); }
.btn-ghost { background: var(--surface); color: var(--ink); border-color: var(--line); box-shadow: var(--shadow); }
.btn-ghost:hover { border-color: var(--accent); color: var(--accent); }
.btn-on-navy { background: rgba(255,255,255,0.10); color: var(--on-navy-ink); border-color: rgba(255,255,255,0.18); }
.btn-on-navy:hover { background: rgba(255,255,255,0.18); }
.btn:active { transform: translateY(1px); }
@media (prefers-reduced-motion: reduce) { .btn { transition: none; } }
.btn svg { width: 18px; height: 18px; flex: none; }

.more-link { display: inline-flex; align-items: center; gap: 6px; font-weight: 700; font-size: 0.88rem; color: var(--accent); text-decoration: none; }
.more-link:hover { text-decoration: underline; }
.more-link.on-navy { color: var(--accent-2); }

/* ---------- hero ---------- */
.hero {
  position: relative; overflow: hidden; padding: 56px 0 64px;
  background:
    radial-gradient(900px 420px at 85% 10%, color-mix(in srgb, var(--accent) 22%, transparent), transparent 70%),
    radial-gradient(600px 300px at 0% 100%, color-mix(in srgb, var(--accent) 10%, transparent), transparent 70%),
    linear-gradient(180deg, color-mix(in srgb, var(--accent) 14%, var(--bg)) 0%, var(--bg) 100%);
}
.hero::before {
  content: ""; position: absolute; inset: 0; pointer-events: none; opacity: 0.07;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='64' height='64' viewBox='0 0 24 24' fill='none' stroke='%23ffffff' stroke-width='1' stroke-linecap='round'%3E%3Cpath d='M12 2v20M4.5 6.5l15 11M19.5 6.5l-15 11M9.5 3.5 12 6l2.5-2.5M9.5 20.5 12 18l2.5 2.5'/%3E%3C/svg%3E");
  background-size: 64px 64px;
  -webkit-mask-image: linear-gradient(180deg, #000 0%, transparent 85%); mask-image: linear-gradient(180deg, #000 0%, transparent 85%);
}
.hero .wrap { position: relative; }
.hero-grid { display: grid; grid-template-columns: 1.15fr 0.85fr; gap: 48px; align-items: center; }
.hero h1 { font-size: clamp(2.1rem, 4vw, 3.1rem); font-weight: 800; line-height: 1.12; letter-spacing: -0.01em; margin-top: 14px; }
.hero h1 span { color: var(--accent); }
.hero p.lede { font-size: 1.05rem; color: var(--muted); max-width: 52ch; margin-top: 18px; line-height: 1.6; }
.cta-row { display: flex; flex-wrap: wrap; align-items: center; gap: 14px; margin-top: 28px; }
.trust-mini { display: flex; flex-wrap: wrap; gap: 18px; margin-top: 30px; }
.trust-mini-item { display: flex; align-items: center; gap: 9px; font-size: 0.86rem; font-weight: 600; color: var(--ink); }
.trust-mini-item .ic { width: 28px; height: 28px; border-radius: 8px; background: var(--surface-2); color: var(--accent); display: flex; align-items: center; justify-content: center; flex: none; }
.trust-mini-item .ic svg { width: 15px; height: 15px; }


.hero-badge {
  display: inline-flex; align-items: center; gap: 12px; margin-top: 28px; background: var(--surface);
  border-radius: 16px; box-shadow: var(--shadow); padding: 14px 18px;
}
.hero-badge .ic { width: 42px; height: 42px; border-radius: 50%; background: var(--accent); color: var(--accent-ink); display: flex; align-items: center; justify-content: center; flex: none; }
.hero-badge .ic svg { width: 20px; height: 20px; }
.hero-badge strong { display: block; font-size: 0.88rem; font-weight: 800; line-height: 1.25; }
.hero-badge span { font-size: 0.76rem; color: var(--muted); }

/* ---------- painel de temperatura (hero) ---------- */
.temp-panel {
  position: relative; border-radius: 22px; padding: 22px; color: #F0FBFF;
  background: linear-gradient(160deg, #0E4A60 0%, #082A38 55%, #04101A 100%);
  border: 1px solid rgba(165,243,252,0.28);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.18), 0 24px 60px rgba(3,20,28,0.45), 0 0 80px rgba(34,211,238,0.12);
  -webkit-backdrop-filter: blur(10px); backdrop-filter: blur(10px);
}
.temp-panel-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.temp-panel-head span { font-size: 0.74rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: #A5F3FC; }
.temp-panel-head svg { width: 22px; height: 22px; color: #67E8F9; flex: none; }
.temp-rows { display: grid; gap: 10px; margin-top: 16px; }
.temp-row {
  display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 16px;
  border-radius: 14px; background: rgba(4,16,26,0.55); border: 1px solid rgba(165,243,252,0.14);
}
.temp-row .label { font-size: 0.9rem; font-weight: 600; }
.temp-row .label small { display: block; font-size: 0.74rem; font-weight: 500; color: #8FB9CA; }
.temp-row .val {
  font-variant-numeric: tabular-nums; font-size: 1.7rem; font-weight: 800; letter-spacing: -0.02em; color: #67E8F9;
  text-shadow: 0 0 18px rgba(34,211,238,0.55);
}
.temp-row .val sup { font-size: 0.9rem; font-weight: 700; margin-left: 2px; }
.temp-panel-foot { margin-top: 14px; font-size: 0.78rem; color: #8FB9CA; display: flex; align-items: center; gap: 8px; }
.temp-panel-foot .live { width: 8px; height: 8px; border-radius: 50%; background: #22C55E; box-shadow: 0 0 0 4px rgba(34,197,94,0.18); flex: none; }

/* ---------- troubleshooter simulator ---------- */
.troubleshooter-card {
  position: relative; overflow: hidden;
  background: linear-gradient(160deg, #0E4A60 0%, #082A38 55%, #04101A 100%);
  color: #F0FBFF; border-radius: 22px; padding: 36px;
  border: 1px solid rgba(165,243,252,0.28);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.18), 0 24px 60px rgba(3,20,28,0.35), 0 0 80px rgba(34,211,238,0.10);
}
.troubleshooter-card::before {
  content: ""; position: absolute; inset: 0; pointer-events: none; opacity: 0.06;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='56' height='56' viewBox='0 0 24 24' fill='none' stroke='%23ffffff' stroke-width='1' stroke-linecap='round'%3E%3Cpath d='M12 2v20M4.5 6.5l15 11M19.5 6.5l-15 11M9.5 3.5 12 6l2.5-2.5M9.5 20.5 12 18l2.5 2.5'/%3E%3C/svg%3E");
  background-size: 56px 56px;
}
.troubleshooter-card > * { position: relative; }
.troubleshooter-header h3 { font-size: clamp(1.3rem, 2.4vw, 1.8rem); font-weight: 800; margin-top: 12px; color: #F0FBFF; }
.troubleshooter-header p { color: #8FB9CA; font-size: 0.95rem; margin-top: 6px; }
.troubleshooter-body {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; margin-top: 24px;
}
.step-group { display: flex; flex-direction: column; gap: 8px; min-width: 0; }
.step-label {
  display: flex; align-items: center; gap: 8px; font-size: 0.82rem; font-weight: 700;
  letter-spacing: 0.03em; text-transform: uppercase; color: #A5F3FC;
}
.step-circle {
  width: 20px; height: 20px; border-radius: 50%; background: #22D3EE; color: #03141C; box-shadow: 0 0 12px rgba(34,211,238,0.55);
  display: flex; align-items: center; justify-content: center; font-size: 0.74rem; font-weight: 800;
}
.select-box {
  background: rgba(4,16,26,0.55); border: 1px solid rgba(165,243,252,0.18); border-radius: 12px;
  width: 100%; min-width: 0; padding: 13px 14px; color: #fff; font-size: 0.92rem; outline: none; cursor: pointer;
  transition: border-color .15s ease, background .15s ease;
}
.select-box:focus { border-color: #22D3EE; box-shadow: 0 0 0 3px rgba(34,211,238,0.25); background: rgba(4,16,26,0.75); }
.select-box option { background: var(--navy); color: #fff; }
.troubleshooter-footer {
  display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 16px;
  margin-top: 26px; padding-top: 20px; border-top: 1px solid rgba(255,255,255,0.12);
}
.tb-note { font-size: 0.82rem; color: #8FB9CA; }
@media (max-width: 860px) {
  .troubleshooter-card { padding: 22px; }
  .troubleshooter-body { grid-template-columns: 1fr; }
  .troubleshooter-footer { flex-direction: column; align-items: stretch; text-align: center; }
  .troubleshooter-footer .btn { justify-content: center; width: 100%; }
}

/* ---------- workflow timeline ---------- */
.workflow-grid {
  display: grid; grid-template-columns: repeat(4, 1fr); gap: 18px;
}
.workflow-step {
  background: var(--surface); border: 1px solid var(--line); border-radius: 20px;
  padding: 26px 22px; box-shadow: var(--shadow); position: relative;
  transition: transform .15s ease, border-color .15s ease;
}
.workflow-step:hover { transform: translateY(-3px); border-color: var(--accent); }
.workflow-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; }
.step-num {
  font-size: 1.4rem; font-weight: 900; color: var(--accent); line-height: 1;
  width: 32px; height: 32px; border-radius: 8px; background: var(--surface-2);
  display: flex; align-items: center; justify-content: center;
}
.step-icon {
  width: 40px; height: 40px; border-radius: 12px; background: var(--surface-2); color: var(--accent);
  display: flex; align-items: center; justify-content: center;
}
.step-icon svg { width: 20px; height: 20px; }
.workflow-step h4 { font-size: 1.05rem; font-weight: 800; margin-bottom: 8px; }
.workflow-step p { font-size: 0.88rem; color: var(--muted); line-height: 1.55; }
@media (max-width: 860px) {
  .workflow-grid { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 520px) {
  .workflow-grid { grid-template-columns: 1fr; }
}

/* ---------- diagnosis table ---------- */
.diag-table-wrap {
  width: 100%; overflow-x: auto; background: var(--surface); border: 1px solid var(--line);
  border-radius: 18px; box-shadow: var(--shadow); margin-top: 16px;
}
.diag-table {
  width: 100%; border-collapse: collapse; text-align: left; font-size: 0.92rem;
}
.diag-table th {
  background: var(--surface-2); padding: 14px 18px; font-weight: 800; font-size: 0.82rem;
  letter-spacing: 0.03em; text-transform: uppercase; color: var(--ink); border-bottom: 1px solid var(--line);
}
.diag-table td {
  padding: 16px 18px; border-bottom: 1px solid var(--line); vertical-align: middle;
}
.diag-table tr:last-child td { border-bottom: none; }
.fix-tag {
  display: inline-flex; align-items: center; gap: 6px; font-size: 0.84rem; font-weight: 700;
  color: #15803D; background: rgba(34, 197, 94, 0.12); padding: 6px 12px; border-radius: 8px;
}
.fix-tag svg { width: 14px; height: 14px; color: #16A34A; flex: none; }
@media (prefers-color-scheme: dark) {
  .fix-tag { color: #4ADE80; background: rgba(34, 197, 94, 0.2); }
}

/* ---------- brands grid ---------- */
.brands-grid {
  display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; max-width: 980px; margin: 0 auto;
}
.brand-badge {
  display: inline-flex; align-items: center; justify-content: center; padding: 10px 18px;
  background: var(--surface); border: 1px solid var(--line); border-radius: 12px;
  font-weight: 700; font-size: 0.92rem; color: var(--ink); box-shadow: var(--shadow);
  transition: transform .15s ease, border-color .15s ease;
}
.brand-badge:hover { transform: translateY(-2px); border-color: var(--accent); color: var(--accent); }

/* ---------- regions grid ---------- */
.regions-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(175px, 1fr)); gap: 12px;
}
.region-chip {
  display: inline-flex; align-items: center; gap: 8px; padding: 12px 16px;
  background: var(--surface); border: 1px solid var(--line); border-radius: 14px;
  text-decoration: none; color: var(--ink); font-weight: 600; font-size: 0.88rem;
  box-shadow: var(--shadow); transition: transform .15s ease, border-color .15s ease, color .15s ease;
}
.region-chip:hover { transform: translateY(-2px); border-color: var(--accent); color: var(--accent); }
.region-chip svg { width: 16px; height: 16px; color: var(--accent); flex: none; }

/* ---------- guarantee box ---------- */
.guarantee-box {
  display: flex; align-items: center; gap: 32px;
  background: linear-gradient(145deg, var(--navy) 0%, var(--navy-2) 100%);
  color: var(--on-navy-ink); padding: 36px 40px; border-radius: 24px; box-shadow: var(--shadow);
}
.guarantee-icon {
  width: 68px; height: 68px; border-radius: 20px; background: rgba(255,255,255,0.12);
  color: var(--accent-2); display: flex; align-items: center; justify-content: center; flex: none;
}
.guarantee-icon svg { width: 36px; height: 36px; }
.guarantee-content h3 { font-size: 1.35rem; font-weight: 800; margin-top: 10px; margin-bottom: 8px; color: var(--on-navy-ink); }
.guarantee-content p { color: var(--on-navy-muted); font-size: 0.94rem; max-width: 64ch; line-height: 1.6; }
.guarantee-features {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px 20px;
  margin-top: 18px; padding-top: 16px; border-top: 1px solid rgba(255,255,255,0.12);
}
.guarantee-feat-item {
  display: flex; align-items: center; gap: 9px; font-size: 0.88rem;
  color: var(--on-navy-ink); font-weight: 600;
}
.guarantee-feat-item svg { width: 16px; height: 16px; color: #4ADE80; flex: none; }
@media (max-width: 600px) {
  .guarantee-features { grid-template-columns: 1fr; gap: 8px; }
}
@media (max-width: 780px) {
  .guarantee-box { flex-direction: column; align-items: flex-start; padding: 28px 24px; gap: 20px; }
}

/* ---------- emergency banner ---------- */
.emergency-banner {
  display: flex; align-items: center; justify-content: space-between; gap: 20px;
  background: #FEF3C7; border: 1px solid #FDE68A; padding: 20px 24px; border-radius: 18px; color: #78350F;
}
.emergency-icon {
  width: 44px; height: 44px; border-radius: 12px; background: #FDE68A; color: #B45309;
  display: flex; align-items: center; justify-content: center; flex: none;
}
.emergency-icon svg { width: 22px; height: 22px; }
.emergency-text h4 { font-size: 1.05rem; font-weight: 800; color: #78350F; margin: 0; }
.emergency-text p { font-size: 0.88rem; color: #92400E; margin-top: 4px; }
@media (prefers-color-scheme: dark) {
  .emergency-banner { background: rgba(245, 158, 11, 0.12); border-color: rgba(245, 158, 11, 0.25); color: #FCD34D; }
  .emergency-icon { background: rgba(245, 158, 11, 0.2); color: #FCD34D; }
  .emergency-text h4 { color: #FCD34D; }
  .emergency-text p { color: #E5E7EB; }
}
@media (max-width: 780px) {
  .emergency-banner { flex-direction: column; align-items: flex-start; }
}

/* ---------- generic sections ---------- */
section { padding: 54px 0; }
section.tight { padding: 36px 0; }
section.wrap { padding: 54px 24px; }
section.tight.wrap { padding: 36px 24px; }
.section-head { margin-bottom: 28px; }
.section-head .eyebrow { margin-bottom: 12px; }
.section-head h2 { font-size: clamp(1.5rem, 2.6vw, 2.1rem); font-weight: 800; }
.section-head h2 span { color: var(--accent); }
.section-head p { margin-top: 10px; color: var(--muted); max-width: 58ch; }
.section-head.center { text-align: center; }
.section-head.center p { margin-left: auto; margin-right: auto; }

/* ---------- page hero (inner pages) ---------- */
.page-hero { padding: 48px 0 40px; background: var(--surface-2); border-bottom: 1px solid var(--line); }
.page-hero h1 { font-size: clamp(1.8rem, 3.4vw, 2.5rem); font-weight: 800; margin-top: 16px; }
.page-hero p { margin-top: 14px; color: var(--muted); max-width: 64ch; font-size: 1.02rem; }

/* ---------- services dark panel ---------- */
.services-panel { background: linear-gradient(160deg, var(--navy) 0%, var(--navy-2) 100%); border-radius: 28px; padding: 44px; color: var(--on-navy-ink); box-shadow: var(--shadow); }
.services-panel-grid { display: grid; grid-template-columns: 0.85fr 1.15fr; gap: 40px; align-items: center; }
.services-panel h2 { color: var(--on-navy-ink); font-size: clamp(1.5rem, 2.6vw, 2rem); font-weight: 800; }
.services-panel h2 span { color: var(--accent-2); }
.services-panel > .services-panel-grid > div:first-child p { margin-top: 14px; color: var(--on-navy-muted); max-width: 34ch; }
.svc-cards { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; }
.svc-cards-3 { grid-template-columns: repeat(3, 1fr); gap: 16px; }
.svc-card {
  background: rgba(255,255,255,0.06); border: 1px solid rgba(255,255,255,0.10); border-radius: 16px;
  padding: 20px; text-decoration: none; color: var(--on-navy-ink); transition: background .15s ease, border-color .15s ease;
}
.svc-card:hover { background: rgba(255,255,255,0.11); border-color: rgba(255,255,255,0.22); }
@media (prefers-reduced-motion: reduce) { .svc-card { transition: none; } }
.svc-icon { width: 38px; height: 38px; border-radius: 10px; background: rgba(255,255,255,0.10); color: var(--accent-2); display: flex; align-items: center; justify-content: center; }
.svc-icon svg { width: 20px; height: 20px; }
.svc-card h3 { font-size: 0.98rem; font-weight: 700; margin-top: 12px; }
.svc-card p { margin-top: 6px; font-size: 0.84rem; color: var(--on-navy-muted); line-height: 1.5; }
.svc-card .go { margin-top: 10px; font-size: 0.78rem; color: var(--accent-2); font-weight: 700; }

/* Índice de serviços (fundo claro, fora do painel escuro) */
.wrap > .svc-cards .svc-card { background: var(--surface); border-color: var(--line); color: var(--ink); box-shadow: var(--shadow); }
.wrap > .svc-cards .svc-card:hover { border-color: var(--accent); }
.wrap > .svc-cards .svc-icon { background: var(--surface-2); color: var(--accent); }
.wrap > .svc-cards .svc-card p { color: var(--muted); }
.wrap > .svc-cards .svc-card .go { color: var(--accent); }

/* ---------- info row (3 col) ---------- */
.info-row { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.info-card { background: var(--surface); border: 1px solid var(--line); border-radius: 20px; padding: 28px; box-shadow: var(--shadow); }
.info-card h3 { font-size: 1.08rem; font-weight: 800; }
.info-card p { margin-top: 10px; color: var(--muted); font-size: 0.92rem; line-height: 1.6; }
.info-card .more-link { margin-top: 16px; }
.info-mark { width: 46px; height: 46px; border-radius: 12px; background: var(--surface-2); color: var(--accent); display: flex; align-items: center; justify-content: center; margin-bottom: 6px; }
.info-mark svg { width: 24px; height: 24px; }
.info-card.cta { background: linear-gradient(160deg, var(--accent) 0%, var(--accent-2) 100%); border: none; color: #fff; }
.info-card.cta h3, .info-card.cta p { color: #fff; }
.info-card.cta p { opacity: 0.92; }
.info-card.cta .info-mark { background: rgba(255,255,255,0.18); color: #fff; }
.info-card.cta .btn { margin-top: 18px; background: #fff; color: var(--accent); }

/* ---------- checklist / values ---------- */
.checklist { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; }
.checklist li { display: flex; gap: 12px; align-items: flex-start; font-size: 0.96rem; color: var(--ink); }
.checklist .tick { width: 22px; height: 22px; border-radius: 50%; background: var(--surface-2); color: var(--accent); display: flex; align-items: center; justify-content: center; flex: none; margin-top: 2px; }
.checklist .tick svg { width: 12px; height: 12px; }
.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; }

.values-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; }
.value-card { background: var(--surface); border: 1px solid var(--line); border-radius: 18px; padding: 22px; box-shadow: var(--shadow); }
.value-card .info-mark { margin-bottom: 12px; }
.value-card .k { font-weight: 800; font-size: 0.98rem; }
.value-card p { margin-top: 8px; font-size: 0.88rem; color: var(--muted); }

/* ---------- google reviews & testimonials ---------- */
.reviews-section { background: var(--surface-2); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.google-badge-wrap { display: flex; justify-content: center; margin-bottom: 14px; }
.google-badge {
  display: inline-flex; align-items: center; gap: 10px;
  background: var(--surface); border: 1px solid var(--line);
  padding: 8px 18px; border-radius: 999px; box-shadow: var(--shadow);
  font-size: 0.88rem; font-weight: 700; flex-wrap: wrap; justify-content: center;
}
.g-icon { display: flex; align-items: center; }
.g-rating { font-size: 1.1rem; font-weight: 900; color: var(--ink); }
.g-stars { color: #F59E0B; display: inline-flex; gap: 2px; }
.g-stars svg { width: 15px; height: 15px; fill: currentColor; }
.g-count { color: var(--muted); font-size: 0.82rem; font-weight: 600; border-left: 1px solid var(--line); padding-left: 10px; }

.reviews-grid {
  display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px;
  margin-top: 32px;
}
@media (max-width: 820px) {
  .reviews-grid { grid-template-columns: 1fr; gap: 16px; }
}
.review-card {
  background: var(--surface); border: 1px solid var(--line);
  border-radius: 20px; padding: 26px; box-shadow: var(--shadow);
  display: flex; flex-direction: column; justify-content: space-between;
  transition: transform .15s ease, border-color .15s ease;
}
.review-card:hover { transform: translateY(-2px); border-color: var(--accent); }
.review-card-head {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px; margin-bottom: 14px; flex-wrap: wrap;
}
.review-author { display: flex; align-items: center; gap: 12px; }
.review-avatar {
  width: 42px; height: 42px; border-radius: 50%;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-2) 100%);
  color: #fff; font-weight: 800; font-size: 0.88rem;
  display: flex; align-items: center; justify-content: center; flex: none;
}
.review-name { font-weight: 800; font-size: 0.98rem; color: var(--ink); }
.review-meta { font-size: 0.78rem; color: var(--muted); margin-top: 2px; }
.review-verified {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 0.74rem; font-weight: 700; color: #16A34A;
  background: #DCFCE7; border: 1px solid #BBF7D0;
  padding: 4px 10px; border-radius: 999px;
}
.review-verified svg { width: 12px; height: 12px; }
@media (prefers-color-scheme: dark) {
  .review-verified { background: rgba(22, 163, 74, 0.15); border-color: rgba(22, 163, 74, 0.3); color: #4ADE80; }
}
:root[data-theme="dark"] .review-verified { background: rgba(22, 163, 74, 0.15); border-color: rgba(22, 163, 74, 0.3); color: #4ADE80; }

.review-stars { display: flex; gap: 3px; color: #F59E0B; margin-bottom: 12px; }
.review-stars svg { width: 16px; height: 16px; fill: currentColor; }
.review-text { font-size: 0.93rem; color: var(--ink); line-height: 1.6; font-style: italic; }
.review-service-tag {
  margin-top: 16px; font-size: 0.78rem; font-weight: 700;
  color: var(--accent); background: var(--surface-2);
  padding: 5px 12px; border-radius: 8px; width: fit-content;
}
.reviews-cta { text-align: center; margin-top: 28px; }
.reviews-cta .more-link { font-size: 0.94rem; gap: 8px; }
.reviews-cta .more-link svg { width: 16px; height: 16px; color: #F59E0B; }

/* ---------- bottom trust strip ---------- */
.trust-strip { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; }
.trust-item { display: flex; gap: 14px; align-items: flex-start; }
.trust-item .info-mark { margin-bottom: 0; flex: none; }
.trust-item h4 { font-size: 0.96rem; font-weight: 800; }
.trust-item p { margin-top: 4px; font-size: 0.84rem; color: var(--muted); }

/* ---------- chips ---------- */
.chip-row { display: flex; flex-wrap: wrap; gap: 10px; }
.chip {
  display: inline-flex; align-items: center; gap: 8px; font-size: 0.86rem; font-weight: 600;
  padding: 10px 16px; border: 1px solid var(--line); border-radius: 999px; background: var(--surface);
  text-decoration: none; color: var(--ink); box-shadow: var(--shadow);
}
.chip:hover { border-color: var(--accent); color: var(--accent); }
.chip svg { width: 14px; height: 14px; color: var(--accent); flex: none; }

/* ---------- coverage / areas ---------- */
.coverage { background: var(--surface); border: 1px solid var(--line); border-radius: 20px; padding: 36px; box-shadow: var(--shadow); }
.coverage h3 { font-weight: 800; font-size: 1.15rem; }
.coverage p { margin-top: 10px; color: var(--muted); font-size: 0.96rem; max-width: 56ch; }

/* ---------- faq ---------- */
.faq-list { display: flex; flex-direction: column; gap: 10px; max-width: 780px; }
details.faq-item { background: var(--surface); border: 1px solid var(--line); border-radius: 14px; padding: 4px 22px; box-shadow: var(--shadow); }
details.faq-item summary {
  font-weight: 700; font-size: 1rem; padding: 17px 0; cursor: pointer;
  list-style: none; display: flex; justify-content: space-between; align-items: center; gap: 12px;
}
details.faq-item summary::-webkit-details-marker { display: none; }
details.faq-item summary .plus { color: var(--accent); font-weight: 800; flex: none; font-size: 1.3rem; line-height: 1; transition: transform .15s ease; }
details.faq-item[open] summary .plus { transform: rotate(45deg); }
@media (prefers-reduced-motion: reduce) { details.faq-item summary .plus { transition: none; } }
details.faq-item p { padding: 0 0 18px; color: var(--muted); font-size: 0.94rem; max-width: 64ch; }

/* ---------- contact ---------- */
.contact-layout { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: start; }
.form-card { background: var(--surface); border: 1px solid var(--line); border-radius: 20px; padding: 30px; box-shadow: var(--shadow); }
.form-row { display: flex; flex-direction: column; gap: 6px; margin-bottom: 16px; }
.form-row label { font-size: 0.78rem; font-weight: 700; letter-spacing: 0.02em; text-transform: uppercase; color: var(--muted); }
.form-row input, .form-row textarea {
  background: var(--bg); border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px;
  color: var(--ink); font-size: 0.94rem;
}
.form-row textarea { resize: vertical; min-height: 90px; }
.form-note { margin-top: 12px; font-size: 0.78rem; color: var(--muted); }
.field { display: flex; flex-direction: column; gap: 4px; padding: 15px 0; border-bottom: 1px solid var(--line); }
.field:last-child { border-bottom: none; }
.field .k { font-size: 0.76rem; font-weight: 700; letter-spacing: 0.02em; text-transform: uppercase; color: var(--muted); }
.field .v { font-size: 1.05rem; font-weight: 700; }
.field .v a { text-decoration: none; }
.field .v a:hover { color: var(--accent); }
.map-caption {
  margin-top: 22px; border: 1px solid var(--line); border-radius: 14px; padding: 16px 18px;
  background: var(--surface-2); display: flex; align-items: center; gap: 12px;
  text-decoration: none; color: inherit;
}
.map-caption .info-mark { margin-bottom: 0; flex: none; }
.map-caption b { font-size: 0.94rem; display: block; }
.map-caption span { font-size: 0.82rem; color: var(--muted); }

/* ---------- footer ---------- */
footer.site { background: var(--navy); color: var(--on-navy-muted); padding: 52px 0 30px; margin-top: 40px; }
.footer-grid { display: grid; grid-template-columns: 1.3fr 1fr 1fr; gap: 32px; }
.footer-grid h4 { font-size: 0.8rem; letter-spacing: 0.04em; text-transform: uppercase; color: var(--on-navy-ink); margin-bottom: 14px; font-weight: 700; }
.footer-grid a { display: block; text-decoration: none; color: var(--on-navy-muted); font-size: 0.9rem; padding: 5px 0; }
.footer-grid a:hover { color: var(--on-navy-ink); }
.footer-brand { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.footer-brand .brand-mark { background: rgba(255,255,255,0.10); color: var(--accent-2); }
.footer-brand span { font-weight: 800; color: var(--on-navy-ink); }
.foot-note { margin-top: 40px; padding-top: 20px; border-top: 1px solid rgba(255,255,255,0.10); font-size: 0.8rem; display: flex; justify-content: space-between; flex-wrap: wrap; gap: 8px; }

/* ---------- floating whatsapp (desktop) ---------- */
.float-wa {
  position: fixed; right: 20px; bottom: 20px; z-index: 45; display: inline-flex; align-items: center; gap: 10px;
  background: #22C55E; color: #06210F; font-weight: 700; font-size: 0.88rem;
  padding: 13px 20px; border-radius: 999px; text-decoration: none; box-shadow: 0 10px 26px rgba(0,0,0,0.25);
  transition: transform .15s ease, filter .15s ease;
}
.float-wa:hover { transform: translateY(-2px); filter: brightness(1.05); }
.float-wa svg { width: 18px; height: 18px; }

/* ---------- mobile sticky action bar ---------- */
.mobile-sticky-bar { display: none; }

@media (max-width: 780px) {
  body { padding-bottom: 78px; }
  .desktop-only { display: none !important; }
  
  .mobile-sticky-bar {
    display: flex; position: fixed; left: 0; right: 0; bottom: 0; z-index: 100;
    background: rgba(11, 28, 61, 0.97); backdrop-filter: blur(14px); -webkit-backdrop-filter: blur(14px);
    padding: 10px 14px; padding-bottom: calc(10px + env(safe-area-inset-bottom, 0px));
    gap: 10px; border-top: 1px solid rgba(255,255,255,0.14); box-shadow: 0 -4px 24px rgba(0,0,0,0.4);
  }
  .btn-sticky-call, .btn-sticky-wa {
    flex: 1; display: inline-flex; align-items: center; justify-content: center; gap: 8px;
    font-size: 0.94rem; font-weight: 800; padding: 13px 10px; border-radius: 12px; text-decoration: none;
  }
  .btn-sticky-call {
    background: rgba(255,255,255,0.12); color: #fff; border: 1px solid rgba(255,255,255,0.2);
  }
  .btn-sticky-call svg { width: 18px; height: 18px; color: #67E8F9; }
  .btn-sticky-wa {
    background: #22C55E; color: #04240D; border: 1px solid #16A34A; box-shadow: 0 2px 10px rgba(34,197,94,0.35);
  }
  .btn-sticky-wa svg { width: 18px; height: 18px; color: #04240D; }
}

@media (max-width: 900px) {
  .hero-grid { grid-template-columns: 1fr; }
  .temp-panel { max-width: 460px; }
  .services-panel-grid { grid-template-columns: 1fr; }
  .info-row { grid-template-columns: 1fr; }
  .svc-cards-3 { grid-template-columns: repeat(2, 1fr); }
  .trust-strip { grid-template-columns: 1fr 1fr; }
  .two-col { grid-template-columns: 1fr; gap: 28px; }
  .values-grid { grid-template-columns: repeat(2, 1fr); }
  .contact-layout { grid-template-columns: 1fr; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 560px) {
  .svc-cards { grid-template-columns: 1fr; }
  .trust-strip { grid-template-columns: 1fr; }
  .values-grid { grid-template-columns: 1fr; }
  .footer-grid { grid-template-columns: 1fr; }
  .services-panel { padding: 28px 22px; border-radius: 22px; }
  .regions-grid { grid-template-columns: 1fr 1fr; }
}

/* ═══════════════════════════════════════════════════════════════════════════
   WIDGET DE CHAT COM INTELIGÊNCIA ARTIFICIAL — REFRIGERAÇÃO SOARES LOPES
   ═══════════════════════════════════════════════════════════════════════════ */
.rr-chat-trigger {
  position: fixed;
  right: 20px;
  bottom: 80px;
  z-index: 90;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  background: linear-gradient(135deg, #164E63 0%, #0E7490 100%);
  color: #FFFFFF;
  border: 1px solid rgba(255, 255, 255, 0.25);
  border-radius: 999px;
  padding: 11px 18px;
  font-family: var(--sans);
  cursor: pointer;
  box-shadow: 0 10px 25px rgba(14, 116, 144, 0.4);
  transition: transform .15s ease, box-shadow .15s ease, filter .15s ease;
}
.rr-chat-trigger:hover {
  transform: translateY(-2px);
  box-shadow: 0 14px 30px rgba(14, 116, 144, 0.5);
  filter: brightness(1.05);
}
.rr-chat-trigger.is-active {
  transform: scale(0.95);
  opacity: 0.8;
}
.rr-trigger-pulse {
  position: absolute;
  left: 14px;
  top: 14px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #22C55E;
  box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.7);
  animation: rrPulse 2s infinite;
}
@keyframes rrPulse {
  0% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.7); }
  70% { transform: scale(1); box-shadow: 0 0 0 8px rgba(34, 197, 94, 0); }
  100% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(34, 197, 94, 0); }
}
.rr-trigger-icon svg {
  width: 20px;
  height: 20px;
  color: #FFFFFF;
  margin-left: 6px;
}
.rr-trigger-text {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  line-height: 1.2;
}
.rr-trigger-badge {
  font-size: 0.68rem;
  font-weight: 700;
  color: #86EFAC;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.rr-trigger-title {
  font-size: 0.86rem;
  font-weight: 800;
  color: #FFFFFF;
}

/* Modal do Chat */
.rr-chat-modal {
  position: fixed;
  right: 20px;
  bottom: 80px;
  width: 380px;
  height: 560px;
  max-height: calc(100vh - 100px);
  background: #FFFFFF;
  border-radius: 20px;
  box-shadow: 0 20px 50px rgba(11, 28, 61, 0.35), 0 0 0 1px rgba(0,0,0,0.08);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 9999;
  opacity: 0;
  pointer-events: none;
  transform: translateY(20px) scale(0.95);
  transition: opacity .25s ease, transform .25s cubic-bezier(0.16, 1, 0.3, 1);
  font-family: var(--sans);
}
.rr-chat-modal.is-open {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

/* Header */
.rr-chat-header {
  background: var(--navy);
  color: #FFFFFF;
  padding: 14px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}
.rr-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}
.rr-header-avatar {
  position: relative;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: linear-gradient(135deg, #164E63, #06B6D4);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #FFFFFF;
  flex-shrink: 0;
}
.rr-header-avatar svg {
  width: 22px;
  height: 22px;
}
.rr-avatar-online {
  position: absolute;
  bottom: 0;
  right: 0;
  width: 11px;
  height: 11px;
  background: #22C55E;
  border: 2px solid var(--navy);
  border-radius: 50%;
}
.rr-header-text h3 {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 800;
  color: #FFFFFF;
  line-height: 1.2;
}
.rr-header-text p {
  margin: 0;
  font-size: 0.72rem;
  color: #A5F3FC;
  line-height: 1.2;
}
.rr-chat-close-btn {
  background: rgba(255, 255, 255, 0.12);
  border: none;
  color: #FFFFFF;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1rem;
  transition: background .15s ease;
}
.rr-chat-close-btn:hover {
  background: rgba(255, 255, 255, 0.25);
}

/* Área de Mensagens */
.rr-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  background: #F8FAFC;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.rr-chat-timestamp {
  text-align: center;
  font-size: 0.72rem;
  color: #94A3B8;
  margin-bottom: 4px;
}
.rr-msg {
  display: flex;
  max-width: 88%;
}
.rr-msg-assistant {
  align-self: flex-start;
}
.rr-msg-user {
  align-self: flex-end;
}
.rr-msg-bubble {
  padding: 12px 15px;
  font-size: 0.88rem;
  line-height: 1.45;
  word-wrap: break-word;
}
.rr-msg-assistant .rr-msg-bubble {
  background: #FFFFFF;
  color: #1E293B;
  border: 1px solid rgba(0, 0, 0, 0.08);
  border-radius: 16px 16px 16px 4px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
}
.rr-msg-user .rr-msg-bubble {
  background: #0E7490;
  color: #FFFFFF;
  border-radius: 16px 16px 4px 16px;
  box-shadow: 0 2px 8px rgba(14, 116, 144, 0.25);
}
.rr-msg-bubble strong {
  color: inherit;
  font-weight: 700;
}
.rr-msg-bubble a {
  color: #0E7490;
  text-decoration: underline;
  font-weight: 600;
}
.rr-chat-gap {
  height: 8px;
}
.rr-chat-bullet {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  margin: 4px 0;
}
.rr-bullet-dot {
  color: #0E7490;
  font-weight: bold;
}

/* Sugestões Rápidas (Chips) */
.rr-chat-chips {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 4px;
}
.rr-chip {
  background: #FFFFFF;
  color: #164E63;
  border: 1px solid rgba(14, 116, 144, 0.25);
  border-radius: 12px;
  padding: 8px 12px;
  font-size: 0.8rem;
  font-weight: 600;
  text-align: left;
  cursor: pointer;
  box-shadow: 0 1px 3px rgba(0,0,0,0.03);
  transition: all .15s ease;
}
.rr-chip:hover {
  background: #ECFEFF;
  border-color: #0E7490;
  transform: translateX(3px);
}

/* Botão WhatsApp dentro da mensagem */
.rr-msg-action {
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid rgba(0, 0, 0, 0.06);
}
.rr-btn-wa-action {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  background: #22C55E;
  color: #06240E !important;
  font-weight: 800;
  font-size: 0.84rem;
  padding: 10px 14px;
  border-radius: 10px;
  text-decoration: none !important;
  box-shadow: 0 4px 12px rgba(34, 197, 94, 0.35);
  transition: filter .15s ease, transform .15s ease;
}
.rr-btn-wa-action:hover {
  filter: brightness(1.05);
  transform: translateY(-1px);
}
.rr-btn-wa-action svg {
  width: 18px;
  height: 18px;
  flex-shrink: 0;
}

/* Digitação */
.rr-chat-typing {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 16px 10px;
  background: #F8FAFC;
}
.rr-typing-bubble {
  background: #E2E8F0;
  padding: 8px 12px;
  border-radius: 12px 12px 12px 2px;
  display: flex;
  gap: 4px;
}
.rr-typing-bubble span {
  width: 6px;
  height: 6px;
  background: #64748B;
  border-radius: 50%;
  animation: rrBounce 1.4s infinite ease-in-out both;
}
.rr-typing-bubble span:nth-child(1) { animation-delay: -0.32s; }
.rr-typing-bubble span:nth-child(2) { animation-delay: -0.16s; }
@keyframes rrBounce {
  0%, 80%, 100% { transform: scale(0); }
  40% { transform: scale(1.0); }
}
.rr-typing-text {
  font-size: 0.74rem;
  color: #64748B;
  font-style: italic;
}

/* Formulário de Input */
.rr-chat-form {
  padding: 10px 14px;
  background: #FFFFFF;
  border-top: 1px solid rgba(0, 0, 0, 0.08);
  display: flex;
  align-items: center;
  gap: 8px;
}
.rr-chat-input {
  flex: 1;
  border: 1px solid #CBD5E1;
  border-radius: 20px;
  padding: 10px 16px;
  font-size: 0.88rem;
  font-family: inherit;
  outline: none;
  background: #F8FAFC;
  color: #0F172A;
  transition: border-color .15s ease, background .15s ease;
}
.rr-chat-input:focus {
  border-color: #0E7490;
  background: #FFFFFF;
}
.rr-chat-send {
  background: #0E7490;
  color: #FFFFFF;
  border: none;
  width: 38px;
  height: 38px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background .15s ease, transform .15s ease;
}
.rr-chat-send:hover {
  background: #155E75;
  transform: scale(1.05);
}
.rr-chat-send svg {
  width: 16px;
  height: 16px;
  margin-left: 2px;
}

/* Rodapé */
.rr-chat-footer {
  background: #F1F5F9;
  padding: 6px 14px;
  text-align: center;
  font-size: 0.68rem;
  color: #64748B;
  border-top: 1px solid rgba(0, 0, 0, 0.04);
}

/* Responsividade Mobile */
@media (max-width: 780px) {
  .rr-chat-trigger {
    bottom: 84px;
    right: 14px;
    padding: 10px 14px;
    z-index: 95;
    box-shadow: 0 6px 20px rgba(14, 116, 144, 0.45);
  }
  .rr-trigger-title {
    font-size: 0.82rem;
  }
  .rr-chat-modal {
    left: 0;
    right: 0;
    bottom: 0;
    width: 100%;
    height: 86vh;
    max-height: 86vh;
    border-radius: 24px 24px 0 0;
  }
}
